Patient Retention and Practice Engagement Solutions

Posted Monday, March 4, 2019

Did You Know? 47% of internet users search for information about doctors or other health professionals

Practice Growth Solutions

It Only Takes 6 or Less Online Reviews for 68% of Potential Patients to Form an Opinion About Your Practice

01 | Digital Age

Patients are doing more and more research online to find information on diseases, physicians, practices, hospitals, procedures, and more. With so much pressure to have a distinguished and impressive online ranking, it is essential to be ready and prepared for the digital world. Online profiles, social media, search engine optimization, ranking, paid ads, etc. are all critical parts to a successful and recognized business.

Thirty-two percent of US users utilize some form of social media to post about their friends and family’s health and medical experience. That leads to an opportunity for your practice or hospital to be recognized for the significant expertise and care you provide. 

02 | Patient Attraction & Online Presence

Patients are searching for providers they can trust, who are dependable and offer the best and most effective care. In order to reach patients a physician's online presence needs to be dominant, attractive and easily accessed by the patient. Information needs to be readily available, clear, accurate, and helpful. Most importantly they need to be able to find you. Search engine optimizations, websites, and reviews should be recognized as important business assets. 

There are services available that can help build websites, optimize search ranking, and help with online reviews to ensure you are accurately and distinctively represented online. Proper online presence draws new patients and exceptional patient care leads to a bolstered and impressive status.

03 | Office Automation

Many new programs and applications allow for fast and reliable service to patients. Systems that offer appointment reminders and automation, online scheduling, and patient satisfaction surveys. Modernize the patient experience while gaining performance insights.

The constant flow of data from patients and office patterns will drive the information needed to strengthen office efficiency and effectiveness. Automation will lead to patient satisfaction and better patient retention. By putting the patient first and getting information quickly; physicians can make the most of their time and improve immediately.

Learn More

Contact us today to learn more about the resources available to Matrix GPO members, as well as new and exciting services available to the health care industry. Click here to visit the Matrix GPO website and fill out an enrollment form.

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References

https://intrepy.com/29-healthcare-marketing-statistics-2018/

https://www.mdconnectinc.com/medical-marketing-insights/digital-marketing-stats-every-medical-practice-should-know

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